| Privacy Policy
Alyuda understands your desire to protect personal information.
We intend to inform you how your personal information will be gathered,
tracked or used, and to give you choices. If choices are not offered
on web pages where your personal information is obtained, please
use the contact information at the bottom of this statement to indicate
your communication preferences.
What information we gather and track
We request personal information when you place an order, register
a product, request a service, answer a survey, correspond with us
or engage in certain other activities on our website. For example:
1. If you submit an order on-line with us, we will ask you for
information necessary to complete the transaction - such as your
name, address, and credit card number.
2. If you request technical support online, we will ask you for
information necessary to complete the transaction — such
as your name address and information about your computer hardware,
software and the nature of the problem you are experiencing.
You make the decision whether to proceed with any activity that
requests personal information. If you do not wish to provide the
requested information, however, you may not be able to complete
the transaction.
Software: Demo Version
Absolutely no personal information is required to download and
try out demo software. Additionally, demo software will never
send ANY information to us or any of our servers.
Software: Registered Version
If you choose to purchase our software, some personal information
is required to complete the purchase. Information like your name/company,
address, and billing information like your credit card number
is collected. Your billing information is only used to complete
the sale, and is NOT stored in any database. All methods of purchase
are ssl encrypted and detailed information can be obtained from
the website at time of purchase. Your personal information is
securely stored, and is never given out to anyone, or used by
us for anything other than a purchase.
How we use the information we gather and track
We use personally identifiable information in the following ways:
1. To provide you with information about product upgrades, new
products, services, newsletters, informative emails, and research
on future product ideas or improvements;
2. To allow you to purchase and download products, obtain access
to services or otherwise engage in activities you select;
3. To help you quickly find software, services or product information
important to you;
4. To assist us in creating content that is relevant to you;
5. To provide you with special offers that may be of interest
to you;
6. To assist us in creating better products and services to meet
your needs;
With whom we may share your information
Alyuda retains the services of outside contractors to provide
services for us. They may be used to ship products, provide technical
support, or handle order processing. We require that these contractors
keep the personal information of customers secure and confidential.
We also require that these contractors use personal information
only on behalf of Alyuda.
Please be advised that in certain instances, it may be necessary
for Alyuda to disclose your personal information to government
officials or otherwise as required by our legal obligations.
Choice opt-out
Alyuda provides a number of ways for you to ‘opt-out’
of receiving additional information from us or having us provide
your personal information to our partners. We may offer you these
choices at the time you give us your information.
If you are on a Alyuda web page that requires personal information
but does not offer communication choices, or would like to change
your preferences for information that you have previously provided,
please use contact information at the bottom of this statement.
If you are registering a version of a product that does not provide
you the capability to indicate your communication preferences, please
complete use contact information at the bottom of this statement.
If you do not wish to continue receiving our e-mail newsletters
you can opt-out of receiving these communications by replying to
the unsubscribe in the subject line in the email.
Security and quality of personal information
We have taken security measures, consistent with international information
practices, to protect your personal information. These measures
include technical and procedural steps to protect your data from
misuse, unauthorized access or disclosure, loss, alteration, or
destruction. Credit card information is transmitted using secure
socket layer (SSL) encryption.
We make a sincere effort to respond to your requests to update
or correct your personal information. If you believe that Alyuda
does not have your current personal information, you can use contact
information at the bottom of this statement.
Cookies
Alyuda may use cookies from time to time. A cookie is a unique text
file that a website can send to your browser software. Cookies enable
a website to tailor information presented to you based on your browsing
preferences. Alyuda may use cookies to personalize your pages at
our website, or to remember you when you register for products or
services. If you do not want Alyuda to deploy cookies in your browser,
you can set your browser to reject cookies or to notify you when
a website tries to put a cookie in your browser software. Rejecting
cookies may affect your ability to use of some of the products and/or
services at our website.
Alyuda may also use cookies to track your visit to our website.
While our Web servers may automatically log your IP address, this
information does not identify you and you remain anonymous.
Website traffic
We may track domain names, IP addresses, and browser types from
people who visit our website. We use this information to track aggregate
traffic patterns throughout Alyuda’s website. Such information
is not correlated with any personal information.
Links to business partners
At the Alyuda website, there are a number of links to companies
with whom we have a relationship. Alyuda is not responsible for
the privacy practices of our business partners. We encourage you
to read their privacy statements, as they may differ from ours.
Other privacy considerations
Please remember that information you submit in a discussion group
or forum will be deemed public information and is not confidential.
There is a risk in such communication venues that information can
be collected and used by others. Please be careful and responsible
when you are online.
Policy changes
In the event there is a major change to Alyuda's privacy practices,
a prominent notice will be posted on our website. If the change
involves the use of your personally identifiable information, the
notice will contain instructions on how you can opt-out of such
use.
Contact Information
If you have any questions, comments, or would like to change your
communication preferences, please contact us at: privacy@alyuda.com.
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